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ABOUT MOTOROLA PRODUCTS AND SERVICES SHOP SUPPORT  

Motorola Software Maintenance Program

Motorola provides software updates for products that are within their 12 month warranty period, and for customers who have enrolled into the Software Maintenance Program.

To access the software download pages please enter your details below, including either your Customer Contract Number (CCN#) or your MAC address.

Details of the Software Maintenance Program can be found in this fact sheet

To purchase a 12 month subscription to the Software Maintenance Program please contact your VAR, or Technical Support Centre .

To access MOTOMESH™ Duo regional software and technical support, call: 800-221-7144 for the US & Canada, +44 020-327-7499 for Europe, the Middle East and Africa, or 847-576-7300 for Asia Pacific and Latin America.
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Motorola Canopy Wireless Software
Canopy System Software
 
Platform PMP / PTP 100
(Canopy Lite, Classic, Advantage)		 PMP 430-400 / PTP 200
P8, P9, P10 P11 P11  
Frequency All Bands 5.7 GHz 5.2 / 5.4 GHz 5.8 GHz 5.4 GHz 3.5 GHz 4.9 GHz
R9.2.1 no no no no no yes no
R9.4.2 yes yes yes no yes no yes
R9.5 yes yes yes no yes no yes
R10.0 no no no yes no no no
R10.1.1 no no no yes no no no
R10.2 no no no yes no no no
R10.3.2 yes yes yes yes yes no yes
Download PMP Solutions Release 9.4.2 User Guide (Canopy System User Guide) 14.5MB Plan, Install, Configure, and Operate your Canopy Network. 534 pages. Issue 1.
Download Canopy Release Notes v10.3.2 2.42MB Canopy Release Notes v10.3.2 in pdf format
Download Canopy Release Notes v10.3.1 2.02MB Canopy Release Notes v10.3.1 in pdf format
Download Canopy Release Notes v10.3 1.98MB Canopy Release Notes v10.3 in pdf format
Download Canopy Release Notes v10.2 1.02MB Canopy Release Notes v10.2 in pdf format
Download Canopy Release Notes v10.1.1 494kB Canopy Release Notes v10.1 in pdf format
Download Canopy Release Notes v10.0 479kB Canopy Release Notes v10.0 in pdf format
Download Canopy Release Notes v9.5 2.43MB Canopy Release Notes v9.5 Issue 2
Download Canopy Release Notes v9.4.2 722kB Canopy Release Notes v9.4.2 Issue 2
Download Canopy 500 User Guide 870kB Canopy 500 User Guide
Download PMP 400-430 and PTP 200 User Guide 1.88MB Issue 5. Includes 5.8-GHz, 4.9-GHz, and 5.4-GHz OFDM products.
Download Canopy Enterprise MIBS 227kB Canopy Enterprise MIBS for CMM Micro, Subscriber Modules, Access Points and Back Haul Radios
PMP320 System Documentation
  This documentation and software is for the PMP320 platform only. This includes the CAP35320, CAP36320, CSM35320, and CSM36320 products running the in the 3GHz licensed bands.
Download PMP320 Link Budget Table 90kB This document is a guideline for the PMP320 performance in varying RF conditions reflecting changing RSSI and CINR.
Download PMP320 EdgeRouter Configuration Guideline 1.26MB Edge router configuration guidelines and examples.
Download CSM Quick Start Guide 290kB PMP 320 SM setup and installation guide.
Download CMM4 Quick Start Guide 224kB CMM4 installation, and setup documents.
Download AP Antenna Quick Start Guide 362kB PMP 320 AP antenna installation guide.
Download PMP320 Release Notes e1.1 180kB Release notes e1.1 in PDF format
Download PMP320 Release Notes e1.0.1 177kB Release notes in PDF format
Download PMP320 Administration and Configuration Guide 8.02MB PMP320 User Guide including overview, configuration, system administration, and troubleshooting. Covers the PMP320 Access Point and Subscriber Module. Also covers the configuration of the Aradial AAA RADIUS software.
Download PMP320 Hardware Installation Guide 3.95MB PMP320 Installation Guide covering the physical installation of the Access Point, Subscriber Module, and specific information about the CMM4 necessary to install a PMP320 system.
Download PMP320 IP Networking Reference Guide 1.17MB Provides background and examples for designing the IP network for a PMP320 System
Prizm 3.3
  Highlights of Prizm 3.3
  • Support for radio's running 10.3 software
  • Support for running on Red Hat Enterprise Linux Version 4.7 or 5.3 ES for 32-bit processors
  • Slimmer Aggregation of Element Performance Data
  • Reinstated Bandwidth Reports and Charts
  • New Pre-structured Configuration Templates for Authentication
  • High Performance AP Channel Bandwidth Tab Added to Configuration for Update Device Firmware Task
  • License Manager Link from Initial Web Page
Download Prizm 3.3.9 User Guide 7.76MB User Guide in PDF Format
Download Prizm 3.3.9 Installer for Windows 136MB Package for Windows 2000, XP, and 2003 Server. Includes Installer and documentation.
MD5 Checksum: e8c3db490d8f00888c2bbc5a67105adf
Download Prizm 3.3.9 Installer for Linux 153MB Package for Redhat Enterprise Linux ES v4. Includes Installer and documentation
MD5 Checksum: fa61a89e7e4f63233378daa430faa894
Download Prizm 3.3.9 Setup Guide for Windows 3.13MB Set up guide for Windows in PDF Format
Download Prizm 3.3 Setup Guide for Linux 2.55MB Setup Guide for Linux in PDF Format
Download Prizm 3.3.9 Administration Guide 1.35MB Admin Guide in PDF Format
Download Prizm 3.3.9 Release Notes 1.05MB Release Notes in PDF format
Download Prizm 3.3 SDK 936kB Software Development Kit (SDK) for Prizm 3.3
One Point Wireless Suite
Software Use this link to download the software
Documentation Use this link to get documentation such as User Guides, Release Notes, and Quick-Start Guide
CMM
Download CMM4 User Guide Issue 2 2.39MB User guide in PDF format
Download CMM3.0 User Guide Issue 1 4.71MB User guide in PDF format
Download CMMmicro Release notes 3.1 16.1kB Release Notes in PDF Format
Download CMMmicro Release notes 3.0 1.77MB Release Notes in PDF Format
CNUT 3.20.13
  Highlights of CNUT 3.20.13:
  • Support for system releases through 10.3 for OFDM and FSK radio's
  • Support for PMP430 Series OFDM radios in changing from 5, 10, and 20 MHz channels
  • Support for PMP320 Series CPE devices
  • Inherits the telnet/ftp passwords for all elements that are put in folders.
Download Network Updater Tool v3.20.13 (Linux) 90.3MB Canopy Network Update v3.20.13 for Redhat Linux Enterprise v3 and v4
MD5 Checksum: 150d86dd6086c285b044c993b4120b5a
Download Network Updater Tool v3.20.13 (Windows) 61MB Canopy Network Updater v3.20.13 for Windows (2000,XP, 2003).
MD5 Checksum: eb042a5bee2c27fac11e875b5b257e35
Download Network Updater Tool v3.20.13 Release Notes 135kB Provides complete details of new features and changes included in the release, as well as any known open issues with the release. Also includes installation procedures for the release.
Download Network Updater Tool v3.20.13 Online Help 2.63MB These help files cover the entire graphical user interfaces of the tool, as well as the supporting concepts and configurations required ensuring proper operation of the tool. Troubleshooting and support information is included at the end of the help files.
PTP Software has moved to a new page here:

http://motorola.wirelessbroadbandsupport.com/software/ptp/