Motorola
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ABOUT MOTOROLA PRODUCTS AND SERVICES SHOP SUPPORT  

Motorola Software Maintenance Program

Motorola provides software updates for products that are within their 12 month warranty period, and for customers who have enrolled into the Software Maintenance Program.

To access the software download pages please enter your details below, including either your Customer Contract Number (CCN#) or your MAC address.

Details of the Software Maintenance Program can be found in this fact sheet

To purchase a 12 month subscription to the Software Maintenance Program please contact your VAR, or Technical Support Centre .

To access MOTOMESH™ Duo regional software and technical support, call: 800-221-7144 for the US & Canada, +44(0)-1793-564680 for Europe, the Middle East and Africa, or 847-576-7300 for Asia Pacific and Latin America.
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Motorola Canopy Wireless Software
Canopy System Software
 
Platform PMP / PTP 100
(Canopy Lite, Classic, Advantage)		 PMP 430-400 / PTP 200
P8, P9, P10 P11 P11  
Frequency All Bands 5.7 GHz 5.2 / 5.4 GHz 5.8 GHz 5.4 GHz 3.5 GHz 4.9 GHz
R9.0 yes no no no no no no
R9.1 no no no no no yes no
R9.2.1 no no no no no yes no
R9.3 yes yes no no no no no
R9.3.1 no no no no no no yes
R9.4 yes yes yes no no no no
R9.4.2 yes yes yes no yes no yes
R9.5 yes yes yes no yes no yes
R10.0 no no no yes no no no
R10.1.1 no no no yes no no no
Download Canopy System Release 8 User Guide 9.05MB Plan, Install, Configure, and Operate your Release 8 Canopy Network. 529 pages. Issue 1.
Download Canopy Release Notes v10.1.1 494kB Canopy Release Notes v10.1 in pdf format
Download Canopy Release Notes v10.0 479kB Canopy Release Notes v10.0 in pdf format
Download Canopy Release Notes v9.5 2.43MB Canopy Release Notes v9.5 Issue 2
Download Canopy Release Notes v9.4 741kB Canopy Release Notes v9.4 Issue 2
Download Canopy Release Notes v9.3.1 503kB Canopy Release Notes v9.3.1. Software release 9.3.1 is a factory only release which supports PMP 4.9GHz and Super Lite Backhauls.
Download Canopy Release Notes v9.3 1.13MB Canopy Release Notes v9.3 in pdf format. Issue 2
Download Canopy Release Notes v9.4.2 722kB Canopy Release Notes v9.4.2 Issue 2
Download Canopy Release Notes v9.2.1 459kB Canopy Release Notes v9.2.1 in pdf format
Download Canopy Release Notes v9.0 2.78MB Canopy Release Notes v9.0 in pdf format
Download Canopy 500 User Guide 870kB Canopy 500 User Guide
Download PMP 400-430 and PTP 200 User Guide 1.64MB Issue 4. Includes 5.8-GHz, 4.9-GHz, and 5.4-GHz OFDM products.
Download Canopy Enterprise MIBS 197kB Canopy Enterprise MIBS for CMM Micro, Subscriber Modules, Access Points and Back Haul Radios
Prizm 3.2
  Highlights of Prizm 3.2
This version corrects the following issues:
  • Valid Bandwidth Service Plan Not Applied or Not Persistent
  • BAM Subsystem Going Unresponsive when Large Numbers of SMs in a Sector Have Lost Their Power
  • Mass Authentication Failures
  • Discovering Network Elements Hanging
  • Administrator Tool Stalling
  • Database Lockup
  • Sluggish Logging and Dashboard Loading
Download Prizm 3.2 User Guide 4.64MB User Guide in PDF Format
Download Prizm 3.2 Patch 2 Release Notes 97kB Release Notes in PFD Format
Download Prizm 3.2 Patch 2 149kB Supports Canopy Software Release 9.5
Download Prizm 3.2 Installer for Windows 125MB Package for Windows 2000, XP, and 2003 Server. Includes Installer and documentation.
MD5 Checksum: 622da5ef54ae3d40b4bd47bd6516f0a5
Download Prizm 3.2 Installer for Linux 127MB Package for Redhat Enterprise Linux ES v4. Includes Installer and documentation
MD5 Checksum: 70f73a58ab5514f47bef6ad3aa2c6c77
Download Prizm 3.2 Setup Guide for Windows 2.2MB Set up guide for Windows in PDF Format
Download Prizm 3.2 Setup Guide for Linux 2.36MB Setup Guide for Linux in PDF Format
Download Prizm 3.2 Administration Guide 1.22MB Admin Guide in PDF Format
Download Prizm 3.2 Release Notes 1.42MB Release Notes in PDF format
Download Prizm 3.2 SDK 898kB Software Development Kit (SDK) for Prizm 3.2
CMM
Download CMM4 User Guide Issue 2 2.39MB User guide in PDF format
Download CMMmicro Release notes 3.0 1.77MB Release Notes in PDF Format
CNUT 3.20.7
  Highlights of CNUT 3.20.7:
  • Support for system releases through 9.5
  • Support for PMP430 Series OFDM
  • Support for PMP320 Series CPE devices
  • Capability to scan multiple non-contiguous ranges of IP addresses.
Download Network Updater Tool v3.20.7 Release Notes 130kB Provides complete details of new features and changes included in the release, as well as any known open issues with the release. Also includes installation procedures for the release.
Download Network Updater Tool v3.20.7 (Linux) 61.7MB Canopy Network Update v3.20.7 for Redhat Linux Enterprise v3 and v4
MD5 Checksum: 5ad59fc145c3aafd049eda9f42bdceef
Download Network Updater Tool v3.20.7 (Windows) 54.8MB Canopy Network Updater v3.20.7 for Windows (2000,XP, 2003).
MD5 Checksum: 7cd98421d57ec3fd6c5642ce510963d9
Download Network Updater Tool v3.20.7 Online Help 1.64MB These help files cover the entire graphical user interfaces of the tool, as well as the supporting concepts and configurations required ensuring proper operation of the tool. Troubleshooting and support information is included at the end of the help files.
PTP Software has moved to a new page here:

http://motorola.wirelessbroadbandsupport.com/software/ptp/