Motorola
Worldwide
ABOUT MOTOROLA PRODUCTS AND SERVICES SHOP SUPPORT  

Motorola Software Maintenance Program

Motorola provides software updates for products that are within their 12 month warranty period, and for customers who have enrolled into the Software Maintenance Program.

To access the software download pages please enter your details below, including either your Customer Contract Number (CCN#) or your MAC address.

Details of the Software Maintenance Program can be found in this fact sheet

To purchase a 12 month subscription to the Software Maintenance Program please contact your VAR, or Technical Support Centre. For Canopy products and Powerline MU, contact Technical Support at 1.888.605.2552 or 1.217.824.9742. For Point-to-Point products, call Technical Support at 877.515.0400.

To access MOTOMESH™ Duo regional software and technical support, call: 800-221-7144 for the US & Canada, +44(0)-1793-564680 for Europe, the Middle East and Africa, or 847-576-7300 for Asia Pacific and Latin America.
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Motorola Canopy Wireless Software
Canopy System Software
 
Platform PMP / PTP 100
(Canopy Lite, Classic, Advantage)		 PMP 400 / PTP 200
P8, P9, P10 P11 P11  
Frequency All Bands 5.7 GHz 5.2 / 5.4 GHz 5.4 GHz 3.5 GHz 4.9 GHz
R9.0 yes no no no no no
R9.1 no no no no yes no
R9.2.1 no no no no yes no
R9.3 yes yes no no no no
R9.3.1 no no no no no yes
R9.4 yes yes yes no no no
R9.4.2 yes yes yes yes no yes
Download Canopy System Release 8 User Guide 9.05MB Plan, Install, Configure, and Operate your Release 8 Canopy Network. 529 pages. Issue 1.
Download Canopy Release Notes v9.4.2 772kB Canopy Release Notes v9.4.2 Issue 1
Download Canopy Release Notes v9.4 741kB Canopy Release Notes v9.4 Issue 2
Download Canopy Release Notes v9.3.1 503kB Canopy Release Notes v9.3.1. Software release 9.3.1 is a factory only release which supports PMP 4.9GHz and Super Lite Backhauls.
Download Canopy Release Notes v9.3 1.13MB Canopy Release Notes v9.3 in pdf format. Issue 2
Download Canopy Release Notes v8.4.2 556kB Canopy Release Notes v8.4.2 in pdf format
Download Canopy Release Notes v8.4.3 561kB Canopy Release Notes v8.4.3 in pdf format
Download Canopy Release Notes v9.2.1 459kB Canopy Release Notes v9.2.1 in pdf format
Download Canopy Release Notes v9.0 2.78MB Canopy Release Notes v9.0 in pdf format
Download Canopy Release Notes v8.2.4 1.11MB Canopy Release Notes v8.2.4 in pdf format
Download Canopy Release Notes v8.2.7 1.01MB Canopy Release Notes v8.2.7 in pdf format
Download Canopy 500 User Guide 870kB Canopy 500 User Guide
Download Canopy 400 User Guide 1.2MB Canopy 400 User Guide
Download Canopy Enterprise MIBS 217kB Canopy Enterprise MIBS for CMM Micro, Subscriber Modules, Access Points and Back Haul Radios
Prizm 3.1
Download Prizm 3.1 Users Guide 5.33MB Prizm 3.1 Users Guide
Download Prizm 3.1 Patch 7 20.7MB Prizm Patch 7 adds support for the PMP 500, PTP 300 and PTP 500. This is a cumulative patch.
MD5: af0ef7732f192c2edbb0040f921d46df
Download Prizm 3.1 Patch 4.9 OFDM 49.5kB This template patch is intended for customers who are managing Canopy PMP 4.9GHz radios with Prizm. The template patch is not cumulative so you will need to install Patch 7 prior to applying these new template files.
MD5: ef7866963097a54bc2ee14f579244625
Download Prizm 3.1 Patch 7 Release Notes 86.9kB Patch Release Notes
Download Prizm 3.1 Installer for Windows 234MB Package for Windows 2000, XP, and 2003 Server. Includes Installer and documentation in a compressed .zip file.
MD5 Checksum: 224e6c7d3848eac5bbced8bb4cea19ed
Download Prizm 3.1 Installer for Linux 208MB Package for Redhat Enterprise Linux ES v4. Includes Installer and documentation in a compressed .tgz file. To extract a ".tgz" file, issue command: tar -zxvf <file>.tgz
MD5 Checksum: ef368d8b4a2a4c35159a6930cdc3da41
Download Prizm 3.1 Administration Guide 1.16MB Prizm 3.1 Administration Guide
Download Prizm 3.1 Setup Guide for Windows 2.21MB Prizm 3.1 Setup Guide for Windows
Download Prizm 3.1 Setup Guide for Linux 3.48MB Prizm 3.1 Setup Guide for Linux
Download Prizm 3.1 SDK 767kB Software Development Kit (SDK) for Prizm 3.1
Download Prizm 3.1 Release Notes 445kB Prizm 3.1 Release Notes
CMM
Download CMM4 User Guide 2.59MB User guide in PDF format
CNUT 3.12
  Highlights of CNUT 3.12:
  • Support for Canopy System Releases through 9.4.
  • Support for P11.
  • Support for BH 2 and BH 4 .
Download Network Updater Tool v3.12r3 Release Notes 95.8kB Provides complete details of new features and changes included in the release, as well as any known open issues with the release. Also includes installation procedures for the release.
Download Network Updater Tool v3.12r3 (Linux) 75.6MB Canopy Network Update v3.12r3 for Redhat Linux Enterprise v3 and v4
MD5 Checksum: 2846cee8fdbc05ec09de3a9e324991fe
Download Network Updater Tool v3.12r3 (Windows) 50.4MB Canopy Network Updater v3.12r3 for Windows (2000,XP, 2003).
MD5 Checksum: a7030f2114118911847c0528517b233a
Download Network Updater Tool v3.12r3 Online Help 949kB These help files cover the entire graphical user interfaces of the tool, as well as the supporting concepts and configurations required ensuring proper operation of the tool. Troubleshooting and support information is included at the end of the help files.
PTP Software has moved to a new page here:

http://motorola.motowi4solutions.com/software/ptp/